Product Delivery and Clarification Policy

Hello,

We believe that your favorite WordPress Premium GPL Themes and Plugins are helpful in enhancing your online presence. We strive to provide you with convenience and a seamless experience in obtaining and understanding our digital products. Through this Delivery and Clarification Policy, we aim to provide you with all the essential information regarding our delivery and clarification process.

Digital Product Delivery:

1. Instant Download: When you purchase a digital product (Theme, Plugin or templates) from us and the transaction is successfully completed through our payment gateway, you will receive a confirmation email containing the download link. You can click on this link to instantly download the product.
2. My Account Page: By logging into our website and visiting the “My Account” page, you can access download links for all the digital products you have purchased, as well as view your purchase history.

Clarifications and Support:

1. Product Documentation: With each digital product, we provide necessary documentation and instructions. These documents will assist you in using the product correctly.
2. Customer Support: If you have any questions related to a product or your purchase, you can always contact our Customer Support. Our support team is ready to provide you with timely and essential assistance.
3. Refunds: Please note that our digital products fall under our refund policy. For more information regarding refunds, please refer to our “Refund Policy.”

We are here for your positive experience, and we thank you for giving us the opportunity to assist you on your journey. If you need any further information or suggestions, please note that you can always reach out to us using the contact methods provided.

Thank you, shop.sscwt.org